Plaid is a secure system used by many of the world’s largest and most reputable financial services firms including American Express, Venmo (part of PayPal), and Fannie Mae. Your login credentials simply permit the initiation of a flow of funds, in the amount of your choosing, from your account to our escrow agent in order for you to purchase shares. We will never authorize or facilitate funds from your accounts without your express permission and authorization.

​​If you have any questions about how Otis works or your Otis account, please don't hesitate to give our support team a shout on the app or via email at [email protected].

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