Withdrawal Steps

  1. Tap the Account (👤) icon in the bottom right corner.

  2. Tap Transfers.

  3. Tap Transfer to Bank

  4. Choose the amount you’d like to transfer to your bank.

  5. Hit review and confirm.

  6. Allow 3-5 business days for your funds to settle.

Note: There is a daily withdrawal limit per user.

Withdrawal Rules

Deposit pending

A deposit can take up to five business days to complete and you will not be able to withdraw or spend the funds while it is in flight. After five business days, you will be able to withdraw the cash. Here at Otis we do not have influence over how quickly funds transfer, though we would speed it up for you if we could! 🚀

Withdrawing to a different bank account

For 60 days following a deposit, you will not be able to withdraw funds to a different bank account from the one you originally deposited them from.

Account Restriction

If your account has a restriction, you may be unable to withdraw funds. Please contact us so we can help review the issue and potentially remove the restriction.

​​If you have any questions about how Otis works or your Otis account, please don't hesitate to give our support team a shout on the app or via email at [email protected].

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