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What is a cash account and how does it work?

The cash account is used to store funds on the Otis app.

The cash account is used to store funds on the Otis app. The cash account may be used to fund pre-sale purchases and is required to buy shares through Otis Trading or credit cash when you sell shares. Transfers to and from the cash account may take 1-2 business days to complete.

To fund your cash account, please follow the steps below:

  1. Tap the Account icon in the bottom right corner of the app
  2. Tap Transfers
  3. Tap Transfer to Cash Account
  4. Choose the amount* you’d like to transfer to your cash account.
  5. Select review and confirm

You can view your pending transfers and settled cash account funds in the Account Balances section of the Account tab. 

Please note, although funds will be available for use in 1-2 business days, the transfer from your bank to the Otis cash account may take up to 5 business days. Please make sure the necessary funds are in your bank account for at least five business days after you initiate the ACH transfer to prevent a transfer reversal or insufficient funds. Given this timing, please be sure to plan accordingly when funding your cash account to purchase shares. There are no fees involved with moving cash to or from your Otis account and your bank. 

Cash accounts are offered through Dwolla, an ACH transfer third party. Funds that are held in cash accounts are held by Veridian Credit Union, Dwolla’s financial institution partner. Neither Otis nor any affiliate is a bank or carrying broker, and at no point does Otis have custody or control over your funds.


*There is a $50,000 daily transfer limit to your Otis cash account and a $3,000 weekly transfer limit from your Otis cash account to your bank account.